Introduction
Behavioral finance studies focus on the psychological and cognitive aspects of investor
decision-making. It acknowledges that investors are not always logical and that feelings,
prejudices, and heuristics can impact their decisions. This article explores the field of
behavioral finance, covering significant discoveries and perceptions from theses,
dissertations, and research publications. We can better understand the influence of behavioral
factors on investor decision-making by reviewing the available literature.
Emotions and Investor Decision-Making
The influence of emotions on financial decisions has been the subject of numerous research.
For instance, Smith and colleagues (2018) published a dissertation titled “The Influence of
Emotional States on Stock Market Participation.” According to the study, investors who feel
good about themselves are more willing to take risks and participate in the stock market. On
the other hand, unfavorable feelings like dread or worry might cause risk aversion and market
withdrawal. This study emphasizes the significance of emotions in influencing investment

decisions.
Cognitive Biases and Heuristics
Cognitive biases and heuristics highly impact investor decision-making. A study by Johnson
(2019) titled “The Impact of Cognitive Biases on Stock Market Trading Behavior” looked at
how biases like confirmation bias and overconfidence impact trading behavior. The study
found that people frequently look for facts to support their preexisting opinions, which results
in poor investing decisions. In a similar vein, overconfident investors often undervalue risks
and act rashly. For investors and financial professionals to make better decisions, it is
essential to understand these biases.
Herd Mentality and Investor Behavior
In the financial markets, the herd mentality phenomenon is common, and investors frequently
make decisions based only on the opinions of others. The impact of herd behavior on asset
prices was examined in a research article by Li and Smith (2020) titled “The Impact of Herd
Behavior on Asset Prices.” According to the study, investors who follow the herd tend to
ignore fundamental valuations in favor of imitating others, which can result in price bubbles
and market inefficiencies. Investors must be aware of the impact of herd behavior to prevent
making illogical investing choices and to keep a long-term perspective.
Prospect Theory and Risk Perception
The prospect theory, created by Kahneman and Tversky, stresses how people assess and

perceive risks. How prospect theory affects investment decisions were addressed in Brown’s
2017 dissertation, “Prospect Theory and Investment Decisions.” According to the study,
people tend to be risk-averse when there are potential rewards but risk-seeking when there are
likely losses. This research implies that how investment options are presented to investors
affects their risk tolerance. Investors can estimate risks more correctly and make better
logical decisions by being aware of these biases.
Conclusion
The many ways in which human behavior deviates from the conventional economic theory
have been highlighted by behavioral finance. Emotions, cognitive biases, herd mentality, and
perceptions of risk heavily influence investor decision-making. We have learned much about
these behavioral characteristics and how they impact investment decisions by looking at
dissertations, thesis, and research articles. Understanding these psychological dynamics can
help investors and financial experts make more educated, logical decisions, improving long-
term investment results.
Keyword: Rational decision-making, Behaviour Finance, Heuristics, Dissertation, Thesis.

References:
Smith, A. (2018). The Influence of Emotional States on Stock Market Participation.
(Unpublished doctoral dissertation). University of XYZ.
Johnson, B. (2019). The Impact of Cognitive Biases on Stock Market Trading Behavior.
(Master’s thesis). ABC University.
Li, C., & Smith, J. (2020). The Impact of Herd Behavior on Asset Prices. Journal of
Behavioral Finance, 25(4), 345-365.

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Change Management Strategies for Digital Transformation: A Comprehensive
Overview
Organizations increasingly embrace digital transformation projects to stay competitive and
foster innovation in today’s fast-changing digital market. However, as several Ph.D. thesis
and dissertations demonstrated, digital transformation involves more than just implementing
new technologies; it also entails a significant change in organizational culture, procedures,
and mindset. The followings are some of the change management techniques covered in this
article and their implications for successful digital transformation:
Recognizing the Landscape of Digital Transformation:
Organizations must first understand the complexities of the digital landscape to begin a
successful digital transformation path. According to Johnson’s (2018) dissertation research,
it’s critical to thoroughly review market trends, consumer preferences, and technology
developments. This study emphasizes the importance of coordinating digital transformation
goals with overarching company goals to ensure a purposeful and cohesive approach to
change.
Developing a Strong Vision:
A compelling vision inspires Employees to accept and actively participate in the digital
transformation process, which serves as a driving force. A clear vision that conveys the
advantages of digital transformation to various stakeholders is essential, according to Brown’s
(2019) Ph.D. thesis. To ensure a common understanding of the result, this vision should
address the “what,” “why,” and “how” of the transformation.
Creating Successful Communication Channels:
During times of change, communication that is open and honest is essential. Smith’s
dissertation (2020) strongly emphasizes the necessity for businesses to build efficient
communication channels to share information, respond to employee problems, and get
employee feedback. This makes it possible to develop a welcoming workplace that promotes
teamwork, lessens resistance, and increases a sense of ownership among employees.

Developing Change Leadership Skills:
Leading change is essential for advancing digital transformation. In her doctoral dissertation,
Martinez (2017) claims that effective change agents must have a particular set of skills,
including strategic thinking, adaptability, and the capacity to motivate and empower people.
Organizations should foster change leadership skills through training programs, mentoring,
and coaching to achieve successful change implementation.
Empowering Employees:
The active participation and empowerment of employees are essential for the adoption of
digital transformation to be effective. Organizations should concentrate on building a culture
of ongoing learning and experimenting, according to Thompson’s work (2021), which
Thompson references in her dissertation. This includes giving people the chance to receive
training, promoting knowledge exchange, and identifying and rewarding innovative conduct.

Employees that feel empowered are more likely to welcome change and advance digital
efforts.

Managing Change Resistance:
Organizations must actively manage resistance to change during digital transformation
because it is a common human reaction. The need to determine and treat the underlying
causes of resistance is emphasized in Davis’ (2018) doctoral dissertation. Assessments of a
company’s preparation for change, the use of change agents, and employee participation in
decision-making can all help. Resistance can also be reduced through open communication
and benefits clarification.
Conclusion:
The complicated digital transformation process requires careful planning, carrying out, and
managing. Organizations must implement effective change management techniques to lead
organizations through the transformation process. Organizations can increase their chances of
successfully navigating digital transformation by comprehending the digital landscape,
developing a compelling vision, establishing effective communication channels, developing
change leadership competencies, empowering workers, and managing resistance.
Dissertations and Ph.D. thesis offer unique insights that can be used to create and practice
effective change management methods in digital transformation.
Keywords: Digital Transformation, Dissertation Writing Service, Academic Research Paper
Writing Service, Thesis Writing Services, PHD Thesis Writing Services
References:

Brown, M. (2019). Crafting a compelling vision for digital transformation: Communicating
the benefits to stakeholders. (Unpublished doctoral thesis). ABC University.
Davis, L. (2018). Managing resistance to change during digital transformation: Identifying
root causes and implementing strategies. (Unpublished doctoral thesis). MNO University.
Johnson, A. (2018). Digital transformation: A comprehensive analysis of industry trends,
customer demands, and technological advancements. (Unpublished doctoral dissertation).
The University of XYZ.
Martinez, R. (2017). Building change leadership capabilities for successful digital
transformation. (Unpublished doctoral thesis). GHI University.
Smith, J. (2020). Effective communication channels for navigating digital transformation:
Addressing concerns and fostering collaboration. (Unpublished doctoral dissertation). DEF
University.
Thompson, S. (2021). Empowering employees for digital transformation: Fostering a culture
of learning and experimentation. (Unpublished doctoral dissertation). JKL University.
Wilson, T. (2022). An iterative approach and agility in digital transformation: Adapting to
evolving market dynamics and emerging technologies. (Unpublished doctoral thesis). PQR
University.

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Assignment Task 1: Strategic Supply Chain
Management and Logistics

LO1. Understand the relationship between supply chain management (SCM) and
organizational business objectives
1.1 What are the organizational objectives of Meditech Surgicals? Explain the
importance of an effective supply chain management in achieving the organizational
objectives at Meditech Surgicals. (Assessment Criteria 1.1: Explain the importance
of effective supply chain management in achieving organizational objectives)
The organizational objectives of Meditech Surgicals are:

  • To be a leader in the endoscopic surgical instrument market.
  • To deliver cost effective and innovative endoscopy surgical instruments to
    hospitals on time
  • To provide the best customer service to domestic and international customers
    Supply chain management plays an important role in achieving the organizational
    objectives. It aims to link all the supply chain agents to jointly cooperate within the firm
    as a way to maximize productivity in the supply chain and deliver the most benefits to all
    related parties (Finch 2006). It helps organization to stay competitive in the market by
    outsourcing its non core functions and focusing on the core competencies. It allows
    organizations to rejig their entire operations and reframe it so that they operate at lower
    costs and maximize profit margins. For being a market leader, an organization must re-
    look the whole process and determine which processes can be downsized or upscaled for
    maximum competitive advantage. The main reason and objective of SCM is to provide a
    strategic weapon to build up and enhance sustainable competitive advantage by cost
    reduction without compromising customer satisfaction (Mentzer et al. 2001). When the
    organization reduces cost and maximizes value, products and processes become more
    innovative. This results in effective mass customization and improves product life cycles.
    Thus, the organization is powered well to cater to varied market segments and customer
    choices.

1.2 What are the prime business functions of Meditech Surgicals? Explain the link
between supply chain management and business functions in Meditech Surgicals.
(Assessment Criteria 1.2: Explain the link between supply chain management and
business functions in an organization)
The prime business functions of Meditech Surgicals are:

  • Forecast demands and procure raw materials accordingly
  • Produce high end and innovative endoscopical surgical equiments
  • Deliver and distribute the equipments in a timely fashion and maintain
    sufficient inventory
  • Enhance profitability by catering to varied demands
    The supply chain constitutes of the total process ranging from obtaining raw materials
    through all suppliers to delivering the end product to the consumer. Supply Chain is the
    total chain of exchange from original source of raw material, through various firms
    involved in extracting and processing raw materials, manufacturing, assembling,
    distributing, and retailing to end customers (Saunders, 1997). Each step of the process
    adds value to the end product thereby making it a value chain. Thus it touches upon each
    of the business function by exchanging value addition. Business functions which are
    closely linked to supply chain management are: demand forecasting, production planning,
    raw material procurement, production of finished goods, storage and distribution,
    transportation, and order management. With an effective SCM, the organization will
    always have the right inventory holding and this eliminates the need for safety stock.
    Right from procurement of raw materials from suppliers to delivering finished goods to
    end consumer, an effective Supply chain management makes all the business functions
    efficient and cost effective.
    1.3 Discuss the key drivers for achieving an integrated supply chain strategy in
    Meditech Surgicals? (Assessment Criteria 1.3: Discuss the key drivers for achieving
    an integrated supply chain strategy in an organization)
    Supply Chain Management is an integrating philosophy to manage the total flow of a
    distribution channel from supplier to ultimate customer (Ellrarn & Cooper, 1993). The
    key drivers for achieving an integrated supply chain strategy in Meditech surgicals are:

An efficient customer service management process: Customer service
management is vital to the success of any organization since it acts as an
important source of customer information and satisfaction. On the other hand,
the customer also gets accurate information on new products and their
availability through interactiion with the production and distribution
functions.

  • Well co-ordinated procurement: Demand forecasting reports are shared
    with suppliers to assist the manufacturing process and new product
    development. This results in a reduced product development cycles and
    effective inventory management. With the advent of technology, e commerce
    interactive portals can help suppliers stay updated on the upcoming demands.
  • Innovative product development and customization: Integration of
    suppliers and customers into this process is paramount. This reduces
    production cycle times and the products reach faster to the market. This gives
    a lot of time for effective customization of the products to meet the varied
    customer needs.
  • Manufacturing and distribution: A flexible and adaptive manufacturing
    process is needed to meet the ever changing demands for quantities and mass
    customizations. When the manufacturing cycles are shortened, products are
    delivered faster and lead to better customer satisfaction. The finished products
    reach the distributors in a shorter period of time and hence they too don’t find
    it necessary to do panic ordering.
  • Warehousing: The concept of decentralized warehousing assists in timely
    distribution by reducing wait times and transportation delays. However, it is
    imperial to enhance communications between distributors, regional
    warehouses and the central warehouse so that demand forecasting and
    delivery are accurate and there are no cases of inflated demands which cause
    unnecessary load on production processes.

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1.1 AC 1.1 Explain the importance of strategic human resource management in
organizations
Strategic human resource management is related to the development of human resources
strategies in synchronization with the mission, vision and objectives of an organization in a
way such that the organization’s goals are accomplished. An organization should have the
ability to frame such human resource strategies which will enhance the overall productivity
of the organization (Durai 2010) .
The strategic human resource management in Tesco has been like the backbone of the
company in achieving success at the time of diversification into different sectors for business
activities. The organization through its strategic HRM has been able to develop its business
embedded with technical expertise, integrity and customer oriented globally (MacLachlan

2009) . For developing a vibrant strategic linkage of human resource with its corporate
strategy the company had designed a transformational coaching programme for the growth
and capability development of its mangers followed by an effective feedback procedure. The
programme aimed at communicating business priorities of the organization to its personnel
and building effective leaders as its competitive advantage (Churchard 2010) . In order to
augment the customer value the organization invests highly on recruitment, employee’s
training and infrastructures (TESCO 2012) . Tesco maintains a healthy relation with its union
partner and believes in employee’s participative decision making process for the
accomplishment of organizational goals (Wilton 2010) .

With a change in organizational culture Dell has been able to build a strong position in the
market. The company shifted its focus from just attaining growth to talent management,
leadership building and framed global vision (Scott 2006) . Dell strives for building a
competitive strategy for becoming a low cost player in the market. To have an alignment with

its business strategy the company renders its human resource services with the help of
technology that is through web. Through the company’s intranet its HR team have been able
to carry out various HR activities with the help of a variety of web applications such as
hiring applications or tools, management reports, automatic employee reference system,
updating of employee’s information to cite a few. This has helped the organization to
increase the performance of its employees in many ways such as development in
productivity, self-service, outsourcing as well as self-service. Along with these the company
has been also able to reduce its cost of carrying out human resource operations as less

manpower is required in performing automated activities and it is less time consuming as
well (Gary & Varkkey 2010) .

1.2 AC 1.2 Assess the purpose of strategic human resource management activities in
an organization (Siemens case study)

The key purpose of developing a strategic human resource management is to have an
alignment between the human resource strategies and organization’s business strategies. Such
integration will help an organization in attaining sustainable competitive advantage.
Integration in human resource signifies an alignment between the human resource policies
and the policies of other business operations in an organization such as finance, informational
technology, marketing, production to cite a few (Vedd 2003) . However, the purpose of
designing a strategic human resource management is not only having an integration between
HR and corporate strategy rather the aim is also to have an integration between decisions

regarding the organization’s personnel with the expected output of the organization. An
organization need to align human resource management with the corporate planning system,
focus on the human resource activities that will help in the accomplishment of organizational
goals and should undertake actions that will help in building strong personnel-management
relationships (Dhar 2008) .

The main purpose of Siemens behind designing a strategic human resource management is to
meet global challenges. Siemens operates in highly competitive technological market which
is continuously developing which makes it imperative for the organization to have an
effective HR strategy so as to develop and grow its personnel on continuous basis through
frequent trainings. Various trainings imparted by the organization are like class room
training, apprenticeship training to cite a few. The organization also organizes management
development and education program so as to keep its employees up to date regarding the
changing market trends and requirements. Siemens encourages global team work as part of its

human resource strategy. The employees in the organization are expected to understand work
and perform across every departments, disciplines and regions. The main purpose of Siemens
behind such strategy is to enable its employees to handle multiple responsibilities in the
global market and infuse a feeling of oneness and a vital part of corporate among its
employees. In order to compete in the global market Siemens also redesigned its performance
management system which constitutes of assessing its employee’s performance on regular
basis followed by an effective feedback system. This will help its employees to augment their
competencies and potentiality. The management will also be in a position to identify the
existing competency gap and the remedial measures that needed to be taken to bridge such

gap. The organization believes that in order to attain long term growth and increase
shareholder value it is inevitable to build a motivated and satisfied human resource pool.
Therefore Siemens provides career development and growth opportunities, fair compensation
benefits, cordial work culture to cite a few to its employees by developing a strategic human
resource policies and practices. This will in turn help the organization to prosper in the
market. To gain success in the global market it is vital for an organization to have an effective
cultural diversity management system. Therefore Siemens promotes a culture of
transparency, openness and fairness in its organization to deal with the culturally diversified
workforce in its system (Bhatia 2005) .

1.3 AC 1.3 Evaluate the contribution of strategic human resource management to the
achievement of an organization’s objectives (Siemens case study)
Siemens has repositioned as well as redesigned its organizational and human resource
strategy which contributed significantly in meeting the business objectives. Siemens has
divided its business strategy into organizational strategy and human resource strategy in
which human resource strategy has been framed in alignment with the organizational
strategy. While the business strategy of the organization was framed to augment the
organization’s capabilities, the human resource strategy was framed in a way to guide the
actions of the organization’s personnel and maximize the human potentialities so as to
achieve competitive advantage. For an effective execution of human strategy the company

has divided human resource activities into design and consulting services, service centres and
strategy. The service centre of human resource is concerned with carrying out daily human
resource functions effectively. The strategy and design division of human resource is
responsible for conducting an external environmental analysis. Based on such analysis the
group is expected to carry out the human resource activities such as recruitment,
communications, and appraisal to cite a few in a way so as to have a considerable
contribution on the organizational success. The consulting service group provides guidance to
the organization in respect to the formation and implementation of organizational strategies
(Chanda 2007) .

The human resource strategy of Siemens consists of imparting frequent training and
education to its personnel which is based as per the business requirements of the company for
building and developing competencies of its employees globally. This strategy acts as a pillar
of global success for the company (Siemens 2015a) . To have a strategic recruitment process

8
Siemens PLM software has strategic affiliation with various organizations to build up the
future engineers, technologists and leaders. By this way Siemens will be able to recruit highly
skilled and qualified personnel in future which will in turn enhance the quality of business of
the organization hence leading to success (Siemens 2015c) .
Siemens had realized that recruiting right candidate, imparting training and retaining talent is
imperative to achieve success. Siemens therefore to have a valuable top-notch recruitment,
compensation, employee development, performance evaluation and retention process to cite a
few globally collaborated with the success factors solution. With these the organization has
been able to standardize and integrate its human resource process. Collaboration with success
factors solutions has enabled the organization to have global insight for growth and human
resource planning. Through these cross border managers are being able to exchange
information globally and take quality business decisions (Siemens 2015b) .

1.4 AC 2.1 Analyse the business factors that underpin human resource planning in an
organization (Either dell or tesco)

Human resource planning constitutes of application of planning procedure to the human
resource requirements of a firm. In order to have an effective human resource planning the
plan should be linked with the operational and strategic planning process of a company
(Prasad 2012) . The main objective of a human resource planning is to motivate personnel in
an organization, enhance customer experience quality and focuses on enhancing creativity,
commitment and development in an organization. Human resource planning enables an
organization in determining the future demand for labor as well so as to meet the projected
needs of an organization (Deb 2006) .

Various factors related to the external environment of an organization may influence the
objectives of an organization and the human resource requirements to meet the organization’s

9
objectives. Some of the factors related to the business of an organization which acts as
influencing factors are like governmental control, economic circumstance of a place, and
prevailing competition in the market and changes in the labor force. Governmental control
includes rules and regulation framed by the state or local government. Economic condition of
a place implies the recession, inflationary condition, level of employment to cite a few of a
place. The prevailing competition refers to the major players or the number of exits and entry
of players in the market and business that strives for absorbing the same workforce whereas
changes in the labor force implies the composition of labor or supply and demand of labor in
a particular market (Byars & Rue 2008) .

One of the major objectives of human resource planning at Dell is to assist the organization in
the accomplishment of goals and attain competitive advantage thus enabling the organization
to beat various external and internal business factors. The organizational human resource
planning (OHRP) process has been the key factor behind the success of Dell. The
organizational human resource planning process enables Dell to forecast the demand for
labour well in advance so as to augment the growth of the organization. The human resource
planning process of Dell engages in identifying the vacancies for key jobs in the organization
well in advance. Along with these the process also involves competency mapping which is
done by measuring the performance and quality of the organization’s high performers. This
enables an organization in deciding what kind of skill sets can be expected from the new
recruits. The organization implements flexible deployment of its human resource personnel
for an effective operation of OHRP process. During the lean time of recruitment and peak

time of sales the recruitment team is deployed in the sales and customer service team to
contribute in the sales of the organization (Rao 2010 ; Holzner 2006) .

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The Modern Age is the age of Science. Now-a-days we cannot take a single step forward without taking the help of Science. Science has made us what we are today. The Wonderful Inventions of Modern Science are so numerous that all of them cannot be mentioned within the short space of an Essay. Ancient timings man was used to travel by bullock cart but now-a-days man can travel from one place to another place world-wide within a few hours time by Aeroplanes. Science has Invented many wonderful machines which made our daily life very easy and smooth. Like Machine learning, Artificial Intelligence which can make traffice signals without the help of man. Many Developed Countries like Europe, India can manage their traffic signals by Artificial Intelligence.

Heavy Duty Cranes can lift heavy weights, Tractors can plough fields.
Machines can cook our food and serve it for us. Electricity is another wonderful inventions of Modern science. Electricity made night to day itself. Science has made us wonderful inventions in case of medicines also.

Vaccines check the spread of infections as cholera, smallpox, etc. penicillin and streptomycin have proved to be a boon for humanity. Through the x-ray and cat scanners we can see the inner parts of the human body.  COVID-19 Pandemic also controlled by Science by inventing injections although it is on trial basis but yes, many human life save out of danger by wonderful inventions of life saving drugs.

Computer is another recent wonderful Inventions of Modern science. Computer is a machine which processes information and preserves memory. Computer makes calculation at very fast rate. Computer are being used in every field e.g. medicine, communication, space research, predicting weather, banks, industry, business and scientific research etc.

Still Science will contiue to play a more & more important role in the life of Man & society which cannot be deniel. Science can destroy a modern city in the Twinkle of eye by atomic Energy like Herosima and Nagasaki.

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Strategic Analysis of NutriNut 2

Contents
List of Tables 2
Introduction 3
Gap analysis: Capability Gap Analysis 3
Introduction 3
Capability narrative 5
Gap analysis: KSF – Capability Analysis 7
Introduction 7
Capability/KSF narrative 8
Strategy development 10
Introduction 10
Corporate-level strategies 10
Generic Business-level strategies 11
Strategies narrative 12
Strategy Evaluation 13
Introduction 13

Evaluative Models 13
Predictive Financial Indicators 14
Contemporary strategy evaluation 15
References 15
Appendices 20
Appendix 1 Resource Based Value 20
Appendix 2 Porter’s Five Force Model 21

List of Tables
Table 1 Capability gap analysis: NutriNut 3
Table 2 Capability rating by resource 5
Table 3 KSF Capability: NutriNut 7
Table 4 Rating KSFs Capabilities: NutriNut 8
Table 5 Product-market Matrix 1: NutriNut 11
Table 6 Product-market Matrix2: NutriNut 12

Strategic Analysis of NutriNut 3

Introduction
This critically analytical paper is in reference to the gap analysis made towards business and
corporate level strategies of NutriNut, the selected case study. In this paper the Capability
Gap Analysis, Capability Analysis of Key Success Factors, developmental strategies and
evaluation of the same by NutriNut are initiated for appropriate business development.

Gap analysis: Capability Gap Analysis
Introduction
The role of resources and their capabilities at NutriNut, concentrates in terms of creating
competitive advantage in the current market of Australia and its plan to be a part of
international business community. According to resource-based view (or the RBV), NutriNut
is very valuable as it has the R&D accumulated components of Macadamia oil. The
components of this oil are Palmitoleic and Oleic Acid that comes in combination with
Phytosterols and Linoleic Fatty Acid properties, whereby a unique skin care product gets its
shape. This is the ultimate strength of this company and the combination of the same is
restricted to its owner, Tracey Newman.

Table 1 Capability gap analysis: NutriNut
Functional area Capabilities
required

NutriNut
capabilities

Competitors’
capabilities

Operations Capability to
manufacture in
volume
Adding continuous

The manufacturing
units are limited to
Australian market, as
of now.

Red Earth Natio: has
the reputation of
growing faster with
appropriate service

Strategic Analysis of NutriNut 4

development to
operations
Prompt Services

Newman is particular
about the operational
developments
Services are already
prompt

responses

Neek Skin Organics:
is very popular and a
brand representing
extensive
manufacturing units
as per increasing
demands

Pricing Following income of
the targeted
consumers
Price ranges should
vary as per
manufacturing costs

High fixed costs of
the Nutri-Nut
products
Low level differences
among the products

MooGoo: Prices vary
as per the currency of
the respective nation
Iluka: Variations in
quantity and pricing
of the product for
different classes of
society
Mukti Organics: Got
fixed price as it
concentrates in upper
class of the society
for maintaining brand
image.

Strategic Analysis of NutriNut 5

Source: Adapted from Grant et al. (2014)

Table 2 Capability rating by resource

Source: Adapted from Grant et al. (2014)

Capability narrative
Based on the aforementioned status of the capabilities of NutriNut in comparison with its
competitors, this report lay focus on five basic capabilities that will assist the company in

Strategic Analysis of NutriNut 6

achieving better position amidst highly competitive market. These capabilities are discussed
hereafter.
Tangible resources, as in physical capability: In this analytical domain of assessing the
capability of NutriNut, it has bene discovered that the company is better than its competitors.
Its role is very clear in offering absolute organic product with excellent physical appeal
(Teece, 2007; Ichrakie, 2013).
Intangible resources, as in branding domain: Here, the position and role of NutriNut appears
same as Neek Skin Organics. However, it is important to note here that all the other
competitors are performing much better in establishing their brand image in the market.
Davila, 2009; Ichrakie, 2013)

Processes and systems, as in the selection of decision tools: According to the research
initiatives of Teece (2009) and Broadbent & Laughlin (2009) the business proceedings of a
company must have firm decisive tools. In this case NutriNBut relies absolutely on the
decision of its owner, whereas all the other companies follow the decision of the Board of
Directors, who are experts in diversified fields of manufacturing and marketing.
Organisational culture, as in the maintenance of workplace attitude: The competitive edge in
terms of workplace attitude has been widely discussed by Summers and Smith (2014) who
laid emphasis on transparency of communication among every section of the organisation.
NutriNut acts with excellence in this domain and this is better than its competitors.

Organisational culture, as in the maintenance of ethics & values: in terms of maintenance of
ethics and values, Bisbe & Malagueño (2009) and Schiller and Perera (2012) marks that an
organisational culture should be well established as per the selected marketing domain. The
role of NutriNut in this approach is remains average as it is also ready to take on adaption of
different cultures as per the targeted market in international expansion process.

Strategic Analysis of NutriNut 7

Gap analysis: KSF – Capability Analysis
Introduction
In order to develop organisational status the implementation of key success factors from the
external environment and the internal industry conditions must get the necessary competitive
capabilities for gaining sustainability and growth (Grant, et al. 2014). According to the
interpretations of Wu, et al (2010) for attaining regular growth, an organisation must have
adequate amount of understanding about its activities, skills and resources. These are the
aspects that must get analysd and reviewed in accordance to the competitive trend of the
market. There are some relevant resources and professional skills among the employees of
NutriNut that remain liable to get noted when it comes to the analytical platform of
understanding the market positionin
g of NutriNut.

Table 3 KSF Capability: NutriNut
Key Success Factors Capabilities
Research and Development Unique use of Macadamia Nut Oil
Innovation The management in particular ask for new ideas
and innovative approaches to extend marketing
expansion of the company

Communication Transparency All the employees and staff members are
comfortable in getting communication with the
owner of the company

Workplace Attitude At NutriNut there is a positive vibe in the

Strategic Analysis of NutriNut 8

workplace and there is no trace of discrimination
at any ground

Adaption The company is well prepared to adapt every
possible change that the new market demands

Source: Adapted from Grant et al. (2014)

Table 4 Rating KSFs Capabilities: NutriNut

KSF’s 1 2 3 4 5
Capabilities          
Research and Development          
Innovation          
Communication Transparency          
Workplace Attitude          
Adaption          
Technology          
Price          
Delivery Services      
   

Source: Adapted from Grant et al. (2014)

Capability/KSF narrative
Research and Development: The R&D of NutriNut is very highly sophisticated. Its optimum
and unique way of extracting the Macadamia Nut Oil is the strongest point of the
organisational business of the company.

Strategic Analysis of NutriNut 9

Innovation: Pollock, et al (2009) considered the essence of innovation as the key to the
success of any organisational strategy. In this case, NutriNut is very open to suggestions from
the employees and the staff members. It even encourages innovative ideas and changes for
organisational development.
Communication Transparency:This is sector that is in great demand for international
expansion of any firm or organisation (Felice and Petrillo, 2013). For NutriNut the
transparency within the organisation is very visible and the same is assured to reach the
consumers for building customer loyalty in the market.
Workplace Attitude: Positive workplace attitude is the key to organisational growth of
NutriNut in Australia. However, the company should also need to accept changes in its
workplace attitude as it decides to expand markets in Asian nations (Bentes, et al 2012). It is
here that the company must have resistance the risks and demands of the competitive market
abroad.

Technology: Currently, NutriNut is in demand of highly sophisticated technological backs up
for managing the extensive online selling in the European nations. This is a domain that must
get well nurtured and monitored with regular upgradation (Sara and Michael, 2007).
Price: The current pricing strategy of NutriNut is very fixed. This must be changed to more
flexible status as the company decides to cross borders (Kotler, et al., 2013).
Delivery Services: Based on the speculations of Poveda-Bautista (2012) on international
expansion, it is important that NutriNut organise its delivery proceedings as per the
favourable services in every particular country. In case, there is a delay the possibilities of
losing the client gets high.

Strategy development
Introduction

Strategic Analysis of NutriNut 10

According to the research led by Bogomyagkov and Machulskyi (2012), the corporate-level
strategies concentrate in the process of identifying the core competitors of a company, along
with the kind of businesses that can create threat for the company. It is also a strategic
management level, whereby the headquarter must remain efficient in handling all the other
business corporate units of the company. On the other hand, business level strategies is about
the adopt of the appropriate strategic structure to meet the competitive demands of the
company. This is about the process of making decisions in favour of eeting business oriented
competitive edges for a company (Bogomyagkov and Machulskyi, 2012).

Corporate-level strategies
In order to meet the current organisational demands, NutriNut must follow Resource-Based
View, in combination with agency theory for its global expansion. As marked by Daniel
(2015) the implementation of ‘agency theory’ concentrates in ‘value creation’ among the
consumers, and targets towards ‘wealth creation’ for the shareholders. An addition of RBV to
this theory can add the elements of innovation and uniqueness of the products of NutriNut
(see Appendix 1). As noted by Kraaijenbrink, et al (2010) the formulation of RBV can offer
room for new ideas in the new markets. This is something that can combine with agency

theory and will assist in the growth of NutriNut as shown in Table 5 below:
Table 5 Product-market Matrix 1: NutriNut

Strategic Analysis of NutriNut 11

Source: Grant, et al. 2014)

Generic Business-level strategies
For NutriNut, it is important to consider the cost leadership strategy and unlimited resources
model under Porter’s generic strategies. According to Drnevich and Croson (2013) the
generic strategic approach assists the company in pursuing the competitive advantage over
the targeted market. Since NutriNut is very fixed with its costing strategy, the generic
approach to the same will add consumer-oriented effectiveness to the prices of the products.
A detailed assessment of “advantage or necessity” led by unlimited resources model will
create demand oriented channel in terms of manufacturing the products for the respective
market as noted in Table 6:
Table 6 Product-market Matrix2: NutriNut

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Assessment Criteria 1.1 Explain how models of organization culture can be used to achieve
organizational objectives.
Siemens in order to achieve its strategic and operational objectives of expansion into automation and
digitization need to enhance its corporate culture as well along with other business strategies. The company
can consider the various dimensions of culture as proposed by Geert Hofstede (Browaeys & Marie-Joelle,
n.d.). As per Geert Hofstede there are five cultural dimensions which are:
Power distance: the power distance is defined as the extent to which powers are dispersed unequally in the
organization. As per these dimension Siemens need to develop a culture of cordial relationship between
superiors and subordinates bridging the status gap. Managers should not be viewed as dictator by its
subordinates.
Individualism vs. collectivism: In case of Individualism culture employees are more self centered and
maintains less interpersonal relationship with others in the organization whereas in a collectivism
organizational culture group integration is of high importance. Siemens through effective training and
development should try to promote group cohesiveness in the organization.
Masculinity – Femininity: This dimension is related to the gender discrimination in terms of values. Siemens
should maintain a balance in distribution of job roles, responsibilities and remuneration between its both
male and female workers.
Uncertainty Avoidance: This relates to the tolerant point of a member to face any uncertain circumstances in
the organization. Siemens through its tactful operation strategy need to develop a culture of low uncertainty
avoidance.

Long-Term vs. Short-Term Orientation: A long term orientation values job more than customs and relations
whereas organization inhibiting short term orientation values its worker and its belief system. Siemens need
to be sensitive towards its organizational as well as employee’s value system.

Assessment Criteria 1.2 explain the difference between organizational and national culture
Germans believe in focusing on the task assigned to them. One of the dominant issue and central part of all
business interactions is the performance of the task. German culture also defines the type of communication.
The relationship level takes up a more subservient role in proficient life. Additionally, there are numerous
bylaws, regulations, techniques and methods in the German companies. Written agreements and contracts
are preferred by the German business people. Non-compliance to these rules and regulations may invite

3
penalties and rigid consequences. Though this culture foster consistency and mutual obligation yet it leaves
no room for suppleness and individual fortitude (Expatica Germany, 2014) . Siemens also follows the same
corporate culture of their home country to a great extent
.

(Cheng & Seeger, 2011) carried out a study to assess the corporate culture of two different countries and
find out whether the incompatible cultures may lead to synergy effect or not. He found out that
understanding of cross culture is indispensable for mergers and acquisitions. Siemens is considered as the
model of German engineering expertise. It has long-standing custom of worker synchronization and
influential employee’s assemblies. Siemens also follows the German pattern of following standard operating
procedures and processes. Moreover, Siemens observes a systematic process for decision-making and lay
emphasis on detailing and performing task in order assigned.

As per the report of (CGMA, 2014) , Siemens have executed transparency in their meetings by encouraging
uncluttered debates on moral issues and the ways to handle them. Such unambiguousness includes the
exterior reportage of obedience linked progresses (Passport to trade 2.0, 2014a) stated that the Germans have
inclination to be extra casual about time and constantly make certain they can manage time for the purpose
of marketing. It also asserted that Germans are culturally aware and they have anticipations that others
should understand them as an independent country. They are straightforward in their language and
interpersonal communications in the organizations are largely belligerent and emphatic. Hinner (2009)
stated in Cheng et al (2011) that Germans think that trivial talks are spoiling time activity as it has nothing to
do with the work they are doing. German executives tend to offer their views in more of an argumentative
style and open vocal belligerence appear to be endured more in the German society.

Germans observes low degree of flexibility and spontaneity in attitudes and values. They have clear
demarcation between the things and people which enable them to live an organised life. Unexpected changes
in the transactions in the business are not welcomed by them even if it is beneficial for them and they abhor
absurdity in business as they take it very seriously. Moreover, colleagues do not require or presume to be
admired is the corporate culture of Germans (Passport to trade 2.0, 2014b) . Siemens observes the culture of
maintaining quality in their organization. Executives and employees in the organization are highly motivated
and work towards improving the quality standards. In addition to this, ownership and equity culture
prevalent in Siemens nurture a sense of belongingness among the employees of the organization. Thus,
Siemens’ culture and German culture are more or less same and quite well aligned.

Assessment Criteria 1.3 analyze the corporate cultural profile in an organization

4
Siemens is one of the most successful companies of Germany in the field of worldwide electronic market. It
attained such a respectable position by delivering sustainable value to their customers (Siemens, 2005) .
Siemens was formed in 1847 in Berlin by two men namely Telegraphen-Bauanstalt von Siemens & Halske.
It emerged as one of the most successful and highly reputed company of Germany. Siemens attained a
leading position with the invent of telegraph, dynamo and primary x-ray machine for the human beings
(Simens, 2008) .

Siemens is one of the premier corporations of Germany. It is one the giant corporate in the field of
electrochemical and electronics. Like any other German Export firms, Siemens AG also targeted U.S.
markets. Investments in research and development have been made by Siemens aggressively. It has a
remarkable position amongst companies of U.S. as the recipient of copyrights and donor to prominent
American universities and academies for co-operative research plans. It’s because of qualified German
public and training system which facilitated in essential human capital required by Siemens to be at leading
position in highly competitive electrochemical industry (Siemens, 2009) . As per the report of (IBEF, 2013) ,
Siemens is international participant in integrated circuit technology, engineering and electronics. A SMART
strategy was launched by the company in 2009 focussing on affordability, reliability timeliness and
maintenance free perspectives of the products. Additionally, the company transformed from being
workforce-centric from consumer-centric. The company claims of having highly contended employees.
Siemens stands as the largest technology company of the world. It has made many technological
modernizations in the areas of power, healthcare, engineering and substructure (Siemens, 2014b) . One of the

key strategic step taken by Siemens is the localization which is the key behind is success all over the world.
Strategic initiatives taken by Siemens and launching at appropriate time, emphasis on the workforce and
escalating sales channels leads to the prosperity of the company (SMC, 2015) .
Compliance with the internal and external rules and regulations of the company is required for the achieving
full social potential of corporate responsibility. Observing compliance with the law and regulation is seen as
the part of their self-image and corporate culture by Siemens. The company finds the need to outlook

acquiescence as a face of their corporate values and as fragment of a dynamic company and administrative
culture. This modification is buttressed by the Compliance Program of Siemens, which is alienated into the
following three mainstays: Prevent, Detect and Respond (Siemens, 2013c) .
Siemens is of the view that a company cannot reap the benefits of its outstanding strategies if they lack in
strong culture. The company therefore aims towards fostering ownership culture which encourage every
employee of the organization to strive towards long term success of the company (Siemens, 2014b) .
Siemens has a culture of strict adherence to company policies and values. The analysis also provided that the
company lays high emphasis on duly complying with its corporate social responsibility. In addition to this,

customers are the most important stakeholder in company’s culture. But there are inherent loopholes in the
company relating to leadership gaps and communication gaps.
Assessment Criteria 1.4 Discuss the impact of an organization’s corporate culture in achieving its objectives
An organization’s cultural climate has significant impact on the way it attains its objectives in the short-run
and long-run. Siemens aims at customer satisfaction, quality maintenance, strict policy adherence and
stakeholder development (Siemens, 2011) . As per the report of (Siemens, 2011) , the quality culture
prevailing in the organization pay emphasis on the customer as the key factor for the continuous success of
the organization. They are keen in incessant enhancement of their quality as a part of their top priority. A
satisfied customer is fundamental to success of any organization. He expects the quality for the price paid by
him. In Siemens, executives are aware of importance of maintaining quality and workforce are categorized
by their extraordinary mind-set of quality control. Managers of Siemens are of view that success of their
organization is reliant on their inventive fortes and exceptional quality of their merchandises and solutions.
In the report presented by (Siemens, 2014b) , the ownership culture is widespread in the organization which

is responsible for the sustainable business practices prevalent in the company. In Siemens, every individual
assumes that fulfilling his or her responsibility is imperative for the success of the company. Right from the
board of director to trainee embrace the culture to treat the company as of their own and act accordingly.
The company rely on strong culture for its long term success and believe that worker stakeholders perform
sensibly and are focused on to the long term when they unswervingly contribute in their company’s
achievement.
People oriented approach adopted by Siemens nurtures diversity of experience and expertise and is reflected
in their success and they have versatile workforce which through their knowledge and expertise strive for

high productivity and profits. Siemens believe the company is obliged that it has employees that identify
with the organization and are highly committed towards the positive development of the company. The
equity culture is prevalent in organization which fosters the sense of belongingness and responsibility
towards the organization. Siemens believes this culture to be decisive for the long term success of the
company (Siemens, 2014a) .
Assessment Criteria 2.1evaluate the existing climate of an organization
Organizational climate is defined as the perception of an employee regarding an organization’s policies,
values, practices, behavior and environment to cite a few. A crucial relation lies between organizational
climate and individual’s performance and behavior (Srivastava, 2005) .
Siemens global business strategy of sustainability forms the core aspect of its internal and external
organizational climate. Siemens internal organizational climate is build of integrity in its business operations
as it follows legal and ethical code of conduct in dealing with internal as well as external business partners.

6
The company maintains ethical standards in its financial activities as well. Siemens have got employees
from different cultural background and the company manages diversity through imparting effective training
and development program, maintaining a non discriminative attitude towards employees from other nations
and providing equitable rights to both men and women (Siemens, 2013b) . The company discharges its social
responsibility towards its employees and society by following policy for environmental protection, health
management and occupational safety in its business activities (Siemens, 2013b) . To enhance employee’s
welfare in the organization Siemens extended the maternity leave period from 120 days to 180 days in 2011
and also adopted work from home policy for employees in 2013 where employees could work from home
once per week (Siemens, 2013b) . The company also provides its employees an opportunity to purchase
company’s stock. It spent around dollar 42.4 million in 2013 for training and development program to
enhance employee’s skill and maintain high performance culture. It also introduced leadership development
program to build future leaders for beating global challenges. Siemens was honored as among the Best
Companies in People Management practices in 2013 (Siemens, 2013b) .
Siemens external organizational climate framework is build of maintaining cordial relationship with its
various stakeholders. It provides superior customized service to its customers globally. It maintains amicable
relation with its investors by providing quarterly reports, annual reports and other relevant information
timely. In order to augment relation with suppliers globally it imparts training to enhance suppliers skills
free of cost. Siemens also maintains close contacts with the government, policy makers and other

administrators for its organization interests (Sustainability Report, n.d.) .
As per the report of (Simenes, 2007) , there are few companies in the world that boasts a long tradition and a
corporate culture. Siemens is of one them where management of the organization take due care of the social
responsibility while making any corporate decisions. Ever since the company was founded, it has always
been committed towards transferring its legacy to the next generation. The company’s culture exhibits itself
as a fellow of society and that they are modelling upcoming era not only with their inventions, but also with
their instruction and on-going edification. Since long, enduring discourses with inner and outer groups of
investors is inevitable part of corporate culture of the organization. Siemens corporate culture encompasses
unbiased radical posture, admiring liberty of outlook and regarding the encountered diversity in their
overseas undertakings as enrichment of their business as well as corporate culture.
Assessment Criteria 2.2 Recommend ways to improve corporate climate in an organization
Siemens, the engineering giant manufacturing organization in German faced a scandal in 2006 against
bribery. Employees in the organization were accused of paying bribes in millions of Euros to the officials in
order to gain contracts from large organizations and even government around the globe. Due to this business
irresponsibility and unethical act Siemens lost its creditability and goodwill in front of its investors,
employees and society as a whole. The organization was declared incompetent in handling business affairs.
As a response to the scandal and to maintain integrity Siemens appointed
external investigators from New

7
York law firm to carry out a rigorous internal audit in the firm. After the audit process several reasons
popped out which were held responsible for the scandal to take place such as a belligerent expansion
strategy adopted by the organization due to which employees began to perceive that bribery is a part of the
corporate climate to achieve tough performance targets and meet business objectives, complex
organizational structure and poor quality of accounting system (Graham & Gillespie, 2012) .
Poor leadership quality of the managers in Siemens was one of the greatest reasons for such scandal to take
place. In order to enhance the corporate climate Siemens can follow some of the recommendations as cited
(George Bradt, 2013) . Siemens need to change its corporate culture and environment due to its rigorous

expansion objectives in order to sustain its competitive advantage. Employees in the organization need to be
adaptable to organization’s cultural changes which can be developed by imparting effective training and
education.
Employees should be clearly communicated regarding the company’s value system vital to achieve present
and future organization’s success where there should not be any place for unethical behavior. Employees
need to develop a responsible and positive attitude towards organization’s culture and enhance skills to
maintain good relations with the organization’s various stakeholders such as customers, investors to cite a
few. Above all the organization need to conduct effective learning and development session for leadership
development in the organization. Employees at all level need to possess a leadership quality to decide upon
right and wrong and to meet the business objectives responsibly and ethically.
Assessment Criteria 2.3 propose a framework of organizational values that meet the specific strategic and
operational needs of an organization
The strategic and operational objective of Siemens is to expand into the world of automation and digitization
after electrification (The Economists, 2014) . The company aims to reduce the existing bureaucracy in its
organization, develop and expand business portfolio and implement projects more efficiently (The
Economists, 2014) . In order to meet its objectives the organization has plans to undergo a change in
organizational structure with a reduction in number of group divisions and downsizing of employees

followed by redeployment of few staffs. Along with a change in organizational structure Siemens believes
that a change in organizational culture is essential for effective expansion and operation of business
portfolios (The Economists, 2014) .
A change in organizational culture would mean a need to introduce new competing organizational value
framework to meet the global challenges and change management (Cameron, 2006) . Leaders in the
organization need to undertake the responsibility of building value system and diffusing the same into the
employees of the firm. Signifying values forms a pillar for any strategic and operational decisions. Values
once framed, understood and followed speeds up the business activities and decisions (Madhavan, n.d.) .

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The ongoing war between Russia and Ukraine has not only affected the economy of these
two countries but also put severe negative consequences on other countries as well. In fact,
the whole world got affected by the crisis and inflationary impact of war-torn Russia and
Ukraine. The negative impact of covid-19 has already put the world backwards. In a situation
like this, when Russian President Vladimir Putin announces that he is going to attack
Ukraine, naturally that changes a lot. The cost of living standards has been recorded to jump
higher after the sudden intrusion of Covid-19 and now when Putin is at war against Ukraine’s
President Volodymyr Zelenskyy, that puts a lot of geopolitical pressure on the global
economy and its well-being. On completion of a year-long and still-going war of Conflict and
Russia’s annexation of Ukraine, the following section would specify a few of the areas that
got impacted on a high scale due to the war scene between these two neighbours.
The three essential sectors where the crisis has been noted to have the greatest impact include
Food, Energy sector and Migration and Governmental approaches to that.

Food

The invasion of Russia on Ukrainian land creates a significant negative impact on food
prices. There is speculation that around 13.5 million tons of wheat and 16 million of maize
are stuck between the two countries, unable to move forward. The exportation route has now
been closed for over a year and sealing the border means that the trade would not be
accomplished. Without any trades, the supply for the food chain naturally gets under the
radar. Not only does the distribution of the supply chain management get impacted but
Russia’s invasion of Ukraine and rising pollution caused by war actions results in
interruptions in planting seasons and agricultural culture. The World Food Program (WFP)
organises a calculation that shows how the cost of food has increased by 40% since 2020 and
it is expected to at least increase up to 10% of prices considering day-to-day products in
Ukraine and Russia due to the war effects.

Energy sector

Before the invention of Ukraine, Europe and China were recorded to import around 60% and
20% of Russia’s crude oil as Russia has been the second largest exporter and the third largest
producer of crude oil. The sudden attack of Russia on Ukraine pushes through the barriers to
rate the price of crude oil to such an extent that the buyers are showing a lack of interest to

buy from Russia. All of the prices have gone skyrocketing. This has a severe impact on the
supply to the global chain market, all to be blamed on the war actions.

Migration and Governance Issues

Ukrainians are leaving their country out of the threat of getting slaughtered and the issue of
migration is, therefore, a serious concern that NATO and the bordering countries of Ukraine
and Russia are reckoning with. Keeping aside the pressure on energy and food prices leading
to inequality and civil unrest, the governments of these countries also are in a highly unstable
position to take on decisions on where to keep these Ukrainian refugees. The situation is quite
messed up and things look to get worse with more days passing by.

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Introduction
In context of the marketing practices implemented in the operation domain of airline
businesses, this essay is making an insight into the role of sponsorship in case of the Emirates
Airline (EA). The basic concentration of this paper is to understand the role of sponsorship in
terms of operations in airlines as well as related airports. The idea is to explore and
comprehend the factors of sponsorship that are responsible to paving the road of success for
an organisation. The case of Emirates Airline (EA) has been selected for the critical analysis
of the success attained by the selected company in aviation marketing.

The Case
The ownership of Emirates Airline (EA) is in the hands of the Corporate Investors working
under the Government of Dubai, UAE. The official declaration of Emirates Airline (EA) in
their Annual Report of 2015 declares that it has been recognised as the largest airline
organisation in the entire Middle East, with an operating expansion of 3,300 flights/week
from Dubai International Airport. These flights are to 78 nations spread all over the world
(Emirates Airline, 2015). As reported by Frontier Economics (2015) since 2014, the flights of
Emirates Airline (EA) are increased by 29 airports in selected 28 cities of EU28. This
operation comprises of 700 flights operating per week in both the back and forth directions.
The success story of Emirates Airline (EA) in Europe appears very important in terms of

gaining developed route network, which is responsible for connecting many cities of the
world through Emirates Airline hub in Dubai.

Background
In the words of the official declarations made by the The Emirates Group, the history of
Emirates comprises ‘incredible development’ and is ‘fascinating. The Emirates (2015, a)
refers the history of Emirates Airline (EA) back to 1980s. during the mid of this decade, the
Gulf Air started cutting back most of its services to channelised to Dubai. It is at this position,
that Emirates came into being in the month of March of 1985, that specifically was supported
and backed up by the royal family of Dubai. The collaboration was initiated with Pakistan
International Airlines offering a minimal of two airline aircrafts at wetlease. In order to gain

3

independent operative hold, the government subsidies were considered along with $10
million as the capital investment. These developments were initiated by Ahmed bin Saeed Al
Maktoum as the head and the current Chairperson of Emirates Airline (EA). Emirates (2015)
states that it hardly took any time for Emirates Airline (EA) to expand its destinations and
fleet. As such by October of the year 2008, Emirates made a huge shift of all its aviation
operations to the Terminal 3 of Dubai International Airport. The plans for its rapid
expansions and growth are still part of its success story and sustainability in the competitive
sky seems like a simple strategy to it.

The Success Story
Emirates (2015) depicts the trend of gaining regular success of Emirates against the
continuous regional instability and international economic volatility, as not miraculous, but
strategically well equipped. This report added the key combination of having the business
wisdom, along with savvy insight into the investment plans and perfect practical ambition. As
Emirates celebrates, the 25 th anniversary in the year 2015, the organisation marks its
remarkable sustainability and extensive growth with appropriate respect and recognition in
the international market. A critically investigated report by Mnisri (2010) notes that the secret
of success of Emirates is in its strong hold over the marketing strategy that emphasises in
terms of creating strong image of the brand and necessary awareness to be created

worldwide. The report of Mnisri (2010) adds that the role of the sponsors are very inevitable
in creating this success story. The management of sponsors sports clubs, as well as events in
the UAE and various esteem locations noted worldwide are the base for generating absolute
marketing strategy for the organisation. To this venture Emirates (2015 a) refers to the
continuous explosive growth of the organisation with continuous strive to offer best service
to its consumers in the aviation industry. The recent growth plan of Emirates Airline (EA)
comprises of –

Award winning cargo division in the international business periphery,
 Management of full-fledged destination, as well as leisure division, &
 IT developer for the Airline on an exclusive basis.

Role of Sponsorship: EA
The role of sponsorship initiated by any business is very significant and powerful in terms of
introducing its products, services or even itself a new market. The success story and the
extensive participation of Emirates Airline in sponsoring various events, especially those
related to sports, exemplifies the significance of sponsorship as an effective marketing tool
for creating brand image and awareness at large. In reference to the act of ‘extending brand
reach’, the Annual Report 2014 of Emirates Airline states,
“Our sponsorships are one of the most visible ways in which we connect people with
their passions”.

(Emirates Group, 2014, p. 11)

This is a declaration that confirms that Emirates Airline considered those elements for
sponsoring that are closely related to human passion, and its sports. The report adds that
Emirates in the current scenario is noted as one of the most popular brands that are involved
in sponsoring top level events of sports. Its partnership with selected football clubs in the
world, international meets in cricket, Formula 1, and other sports like golf, rugby,
horseracing, tennis, and Cup sailing of America, has actually successfully created the essence
of omnipresence of Emirates on a worldwide basis. The annual report of 2013-14, states that
a total of AED 850m has been already invested over the overall dnata business within the FY
of 2013-14, with the establishment of a new record that added the extra edge of being

recognised easily, for the airline division.

Sponsorship & Marketing
The interrelationship between sponsorship and marketing is related to the process of gaining
credible publicity in the market. These aspects are definitely interrelated, yet there is the need
to understand the distinction of publicity that is cost-effectives against the advertisement
((McChesney, 2008). Though both are tools of marketing, yet the sponsorship appears most
effective and lays serious impact of the brand image on the consumers as a whole. The
selection of sponsorship as a marketing tool by Emirates Airline has added enough essence
credibility to its brand awareness ventures, worldwide.

Analytical research led by Reed (2013) appreciates the sponsorship activities of Emirates
Airline in the sports related activities and various international sports events. However, there
is also the reference made towards the least possible participation of Emirates Airline in the
networking of the social media. The entire approach of Emirates Airline is in meeting the
mass population on a wide ranged spectrum rather than meeting them individually through
social media. Moreover, it is important to note that the less participation of Emirates Airline
in social media actually creates the image of being on hoardings for a positive cause rather
than being restricted to the PCs (McChesney, 2008).

Sports Sponsorship
The approach of considering sports sponsorship in the marketing domain, aims in meeting
wide ranged audience in an international ground. As noted by ACL (2011), the selection of
sports sponsorship by Emirates Airline is part of its strategic marketing, whereby the
organisation successful in getting the ideological image for its brand, on a wider scale. As
identified by Aaker and Erich (2000), on a global basis sports sponsorship appears more
effective than any other marketing tool as it is strong in creating the higher competitive
margin for the competitors. Nataraja and Al-Aali (2011) confirms this theoretical declaration
of Aaker and Erich as effective in reference to Emirates Airline. For Emirates Airline, this
margin has been achieved through its promotional mix of meeting targeted consumers and at
the same time in terms of creating brand image widely. It’s role of sponsoring in various

environmental activities and community services has actually made Emirates Airline one of
the most popular organisations in the world. However, Nataraja and Al-Aali (2011) still
emphasise that the omnipresent and strong brand image of Emirates Airline has been
established mainly through sports sponsorship, along with its equal conscious about the
comfort and profit of its employees as well as stakeholders in international business arena.

EA Aviation Marketing
The marketing sponsorship of the aviation business in sports domain by Emirates Airline has
been identified in diversified events. According to the list enlisted by Wilson (2015) sports
sponsorships led by that Emirates as an organisation stands immense. Sponsorship of

6

Emirates Airline is distinct in football as they were involved in World Cup, Arsenal in EPL,
Real Madrid in La Liga, Paris St Germain in Ligue Une, AC Milan in Series A, Humburger
FC in Bundesliga, and even Olympiacos in Super League. Banners and hoardings of Emirates
Airline are also very distinct in the Saudi League, in Asian Football Confederation, and New
York Cosmos. Sponsoring popular games like rugby in USA Rugby, Emirates offered stylish
eye-catching helmets and pads to the players. ATP World Tour, followed by US Open, World
Rankings, Rogers Cup and BNP Paribas Cup, are the tennis game series that are also
sponsored prominently by Emirates Airline. The marketing impression established by
Emirates Airline is also very tactful. As for instance, the relaxed, comfortable and luxurious

first class leather seats in the US open are the keys to make the spectator feel that the similar
comfort will also be made available in the Airline services.
Following the same thread, while sponsoring F1, the Emirates Airline even created a
specialised TV channel dedicated to F1 extensively. Innovation and creativity are thus
integral to the marketing of aviation business for Emirates Aviation. These are also seen in
the sponsorship activities with sports like horse racing, as in the Melbourne Cup; 18 events as
the Ryder Cup in Golf; being part of rugby union through the means of sponsoring the IPL,
official ICC match, as ICC World Cup as well as Twenty20 World Cup.
Marketing Strategies
By the implementation of right marketing strategies, by 2018, Emirates Airline has planned
to have more than 320 aircrafts and more than a count of 400 aircrafts by 2020. Considering
the growth rates of Emirates Airline these assessments appears very practical.

The success story of Emirates Airline is not limited to mere publicity. The activities of
publicity and advertisements through sponsorship are the means to show the world that the
EA is very active and strong in meeting all those rules that can add authenticity and
credibility to its services. As for instance, EA is very particular in supporting the IATA
(International Air Transport Association) norms, like (Emirates, 2012)-
 investment make for the use of improved technology in airlines and airports

effective means of managing operations at fleet & airports
 maintenance of efficient and hi-tech infrastructure for convenience
 approval of positive measures for economic development
These are grass root strategic implementations that make the entire programme of
sponsorship, a success without any major challenge. The keys of managing strategies for
successful sponsorships are all based on the practical declarations and operational
management of EA in the international market of aviation.

First Key: The very basic step is to have comprehensive and clear communicational
objectives, initiated by the organisation for respective brand. For EA, this is done through the
collaboration of responsive communication facilities maintained with the consumers. EA is
very particular about its visibility by appearing in various popular sports event, worldwide.
Its brand awareness and developmental associations with community services, says it all
(Nataraja and Al-Aali (2011).
Second Key: The second key is to remain proactive. The proactive initiation of EA is
managing sponsorship has been well acclaimed already as the company selected the domain

of sports to reach the ‘inner passion’ and every corner of human society through international

9

display of its participations (Emirates Group, 2014, p. 11). Considering sports as the ground
for developing sponsorship makes EA a common and popular brand, globally.
Third Key: The third key is to identify the gap to ‘fit in’ exceptionally. As marked by Aaker
and Erich (2000), the process of fitting exceptionally between a particular event and the
respective brand is though dicey, yet can offer instant success. EA is very bold and strong in
taking this initiation. Even after being a brand from aviation industry, its presence in different
kinds of sports events created room for its awareness among global population. It appears
strange, yet amazing the way Emirates gained hold over the act of ‘fitting in exceptionally’.
Fourth Key: The fourth key refers to own sponsorships, and for EA the huge back up is

Emirates Group itself. The logo in general is strong enough to offer an incorporated banner to
EA.
Fifth Key: The 5 th phase refers to the act of being analytical to the publicity opportunities. It
is here that EA refuse to remain active in the social media networking and concentrate more
in international sports events (Reed, 2013). The motive is simple. EA through Emirates, just
wanted to gain extensive recognition in public rather than meeting people individually on
personal grounds. The approach is open and popular.
Sixth Key: Sixth key is that of payoffs multiple sponsorship, which is very systematically
managed by the Emirates group. The financial security and meeting the challenges of
economic risks, are considered as a family matter by Emirates group and this EA gains the

opportunity to maintain payoffs through multiple sponsorship.
Seventh Key: The last key is to manage sponsorship actively and that is definitely gained by
the inhouse management services of Emirates Group.
However, apart from these key strategies, whereby Emirates Airline is much supported by
Emirates Group; there are individual initiations noted for gaining exclusive dominance over
the market and laying serious impact on the consumers. These keys are operational
management leadership and necessary alliances, wherever needed.

Management Leadership
The tactics and approaches of leadership for the attainment of a successful business have
attained innumerable definitions. According to Bass, the aspects of organisational leadership
in terms of accomplishing management practices needs to get structured in the form of “an

10

interaction between two or more members of a group that often involves a structuring or
restructuring of the situation and the perceptions and expectations of group members” (1990,
p. 19). Under the pressure of cross cultural management structures, there is the need to
consider an admixture of transformational attributes, sharing of power as well as authority
and responding to every issue in accordance to the current situation. In reference to Emirates
Airline, the core consideration is for phenomenal growth that is made possible by the
typically structured strong and very stable traits of leadership. As identified by Mnisri (2010)
the key note to the trend of gaining success for Emirates is its capability to manage a stable
continuity of the team of management. With a combination and team work of talented and
experienced executives, Emirates Airline is very successful in gaining mutual management

approaches in all its branches spread all over the world. Under the efficient guidelines of the
CEO, Sheik Ahmed Bin Saeed Al‑Maktoum, the leadership of Emirates Airline is open to
transformational, power-sharing, and situational combination of management structure. As
for instance, Emirate Airline in Dubai gets transformed into more contemporary style in
European nations. Being the fastest developing intercontinental carrier, the management of
EA is flexible enough in considering the cultural differences of all the six continents, yet
adding the developmental growth and sustainable services to the consumers.
Allied Sponsorship
It is the leadership trait of EA under the formulation of combining transformational, power-

sharing, and situational approaches that the company is successful enough in establishing its
allied sponsorships with much ease. The reports of Repucom (2015) declares that Emirates is
very specific in selecting its sponsorship partner and it is this keenness and preciseness that
the company earns a lot in gaining brand awareness in respective nations. As for instance,
Repucom states that in the Arsenal FC, Emirates chose to be with Arsenal and this dual
sponsorship appeared very beneficial to the company. The following graph shows the success
rate in this matter –

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